FRWA Privacy Policy
Privacy Policy of the Florida Rural Water Association
We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to the frwa.net website ("website") produced and maintained by FRWA (collectively "Company" or "we", "us", or "our"). We have established this privacy policy ("Privacy Policy") to let you know the kinds of personal information we may gather during your visit to the website, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.
Please be advised that the practices described in this Privacy Policy apply only to information gathered online at our website. It does not apply to information that you may submit to us offline, or to websites maintained by other companies or organizations to which we may link.
By visiting our website, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the website. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively, we will provide you with notice of the modifications or amendments.
If you have any questions about this Privacy Policy or don't see your concerns addressed here, you should contact us by email at frwa@frwa.net
What Information About Me Is Collected and Stored?
FRWA adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our website. Our privacy policy is simple: Except as disclosed below, we don't sell, barter, give away, or rent your personal information to any individual, company or entity outside of FRWA. For purposes of registration, we may collect identifiable information about you such as your name, email address, membership status and demographic information such as position and zip code. We also may collect your browser type, domain name, access times and referring websites addresses.
Personal Information
Members are required to register for a personal account accessible through a confidential password and nickname that you select. For purposes of registration, we only collect or may in the future collect identifiable information about you such as your nickname, email address, company of employment and demographic information such as job title, utility/company type and zip code. We also collect and store information that you enter into this website, if applicable, or that you provide to our office, customer service representatives, or requests for more information.
Anonymous Information
In addition, when you interact with the website, our servers may keep an activity log that does not identify you individually ("Anonymous Information"). Generally, this information is collected through "traffic data". We collect and store certain administrative and traffic information including: source IP address, time of access, date of access, web page(s), software crash reports and type of browser used.
Use of Cookies and Spyware
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
Also, like many websites, we use "cookies", which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track use of the FRWA website. We may also use cookies to monitor traffic, improve the website and make it easier and/or relevant for your use.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org
Is Information Collected From Children?
This is not a website directed to children under the age of 13, and FRWA does not knowingly collect personal identifiable information from children under 13 years of age. If you are under 13 years of age you should not use this website, and under no circumstance should you send information about yourself to FRWA. If FRWA discovers that a child under the age of 13 has provided TRWA with personal identifiable information, FRWA will immediately delete that child's information from the website.
How We Use Your Information?
Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits to our website or your Personal Information collected online to any third parties.
Customer Service and Feedback
We may use your Personal Information to fulfill orders, provide customer service, track your compliance with the website's rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on a website (as, for instance, a letter), you are provided prior notification of such posting and given the option of preventing such posting.
Use of Anonymous Information
We use Anonymous Information to help us determine how people use parts of the website and who our users are so we can improve our website and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
Third-party Agents
We occasionally have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as analytics, credit card processing, or shipping orders, providing customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the website.
Transactional partners
We may share non-personal information with our partners and others from time to time. Examples of such non-personal information include the number of users who visited this website during a specific time period. This information generally is shared in an aggregated form.
Emergency Situations
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the website; (b) protect and defend the our rights or property, the website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the website or the public
What Steps Are Taken To Keep Personal Information Secure?
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by our website is stored in secure operating environments that are not available to the public.
While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
What Happens When I Link To or From Another Web Site?
This website may contain links to other websites operated by affiliates of FRWA or third parties. Please be advised that the practices described in this Privacy Policy for FRWA do not apply to information gathered through these other websites. These other sites may also send their own cookies to you, collect your data, or solicit your Personal Information. Always be aware of where you end up. We are not responsible for the actions and privacy policies of third parties and other websites. We encourage you to be aware of when you leave this website and read the privacy policies of each and every website that you visit.
Public Areas, Chat Rooms and Newsgroups
Please remember that any information you share in public areas, such as feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any Personal Information that you expect to keep private.
Governing Law/Assignment
The website is published in the United States. We make every effort to protect the personal identifiable information of all users the website. We attempt to comply with local data protection and consumer rights laws to the extent they may apply to the TRWA website. If you are uncertain whether this privacy policy conflicts with the applicable local privacy laws where you are located, you should not submit your personal information to TRWA. If you are located within the European Union, you should be aware that your personal identifiable information will be transferred to the United States of America, the laws of which may be deemed by the European Union to have inadequate data protection. If you are located in a country outside the United States of America and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this privacy policy and to the transfer of that information to, and/or storage of that information in, the United States of America.
Changes to This Policy
We are committed to maintaining our position as a premier website on the Internet. As our website continues to develop, we may add new services and features to our website. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use our website in case you missed our notice of changes to the Privacy Policy.
Opt-Out and Correction Procedures
You may always opt-out of receiving future e-mail messages and newsletters from FRWA. We provide you with the opportunity to opt-out of receiving communications from us at the point where we request information about you. We also permit you to correct or update Personal Information that you have previously provided to us. To do so, you can send us a message at frwa@frwa.net egarding this topic, please contact us directly. Thank you for your patience and understanding.